a. What is happening in business?

Management interview

Here’s a checklist that coach should run through before interview. ….

• Before the interview
• During the interview (Time, if it’s group: everyone’s ideas?)
• After the interview (Write a memo and ask management their comments??)

History of their company

Firstly, we should achieve managers to start consciously think over the history of their company. Questions could be:

• Please tell me the story of your company from the very beginning!
• What kind of business environment was your company founded in?
• Has anything changed since then?
• Have you had hard times?
• How could you overcome it?
• What have you learned from it?
• What were/are your weaknesses?
• What were/are your strenghts?
• What kind of threats are now/in the future in your business area?
• What kind of opportunities are now/in the future in your business area?

Mission, aims, and strategy of the company

Secondly, start thinking on competences derived from mission, aims, and strategy of the company.

• Questions could be:
• What is the mission of your company?
•  What are the aims of your company?
• What is the link between the mission and aims?
• Have you got strategy?
• Is it derived from the mission and aims of your company?
• Are above mentioned things harmonized at your company?
• What are the strategical challenges of your company?
• How have strategic challenges influence on your operations?
• How do strategic challenges appear in your aims and everyday work?
• I there anything you traditionally know and can do well in business?
• What are your challenges lately?
•  Can you manage these challenges?
• What could you do better?

Questions to ask from directors and middle management about: strategy, customer

• Where we’ve been successful?
• What we traditionally know how well?
• What are the organization’s strategic challenges?
• How to strategic challenges affect our operations?
• How to strategic challenges appear in the objectives and work?
• What kind of knowledge-related factors include strategies?
• What are the strategies of the organization represent a challenge in terms of skills needs by the year 2017?
• What should people know really well?
• Why it important for our business to create competence?

As a competency coach you lead group discussion and write a memo.

Points to tell about method before starting in this discussion (timetable, rules)

You are one of the member of a real group discussion.  Take the initiative to participate and contribute your thoughts.  Express your positive attitude towards providing the solution.